Privacy Policy
Last updated: 11/25/2025
1. Introduction
PixiAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a purchase or subscription
- Contact us for support
- Use our story generation services
This information may include:
- Name and email address
- Payment and billing information (processed securely through Stripe)
- Story preferences and content you create
- Communication preferences
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and operating system
- Pages visited and time spent on our site
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and manage your subscription
- Generate personalized stories and content
- Communicate with you about your account and our services
- Improve our website and services
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We work with trusted third-party service providers (like Stripe for payments) who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your data
- Right to restrict processing
- Right to data portability
- Right to object to processing
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings, though this may affect some functionality.
9. Children's Privacy
Our service is designed for creating children's stories, but we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@pixiai.app
Subject: Privacy Policy Inquiry